How Do I ....
Obtain A Repeat Prescription?
If you require medicines regularly, please let your doctor know and they will arrange for you to have a repeat prescription. You can use the computerised prescription counterfoil to obtain a month's supply of repeat medication without a need to see the doctor each time. It is possible to pick your prescription up from the surgery or directly from one of the local pharmacies.
Please allow 48 hours (two working days) for your repeat prescription to be processed.
Patients are welcome to request repeat prescriptions by e-mail (stwerburgh.prescriptions@nhs.net) but can only order them by phone if they are housebound or extremely frail - please telephone after 10.00am.
It is important that we see you from time to time to ensure that you are keeping well and on the best possible treatment. If we feel that we need to see you before issuing a repeat prescription we will leave a message or contact you directly. Do not automatically assume that your medication will be waiting for you.
Repeat Dispensing Scheme
If you, or someone you care for, use the same medicines regularly, you may not need to obtain a new prescription every time you need more medicine. Your prescriber will give you a signed authorisation form (which in some cases can be valid up to a year) and up to 12 issue forms which allows you to collect your medication from your chosen chemist rather than visiting the surgery each month. Please ask the doctor or practice nurse about this scheme.
Dispensing Patients
The surgeries at Hoo and Stoke have dispensaries. All patients who live a mile away from the nearest pharmacy can have their prescription dispensed at either surgery. If you are unsure whether we can dispense to you please ask the receptionist for clarification. When ordering a repeat prescription please allow
48 hours (two working days).
THIS FORM BELOW IS CURRENTLY DISABLED - PLEASE USE ONE OF THE ALTERNATIVE METHODS MENTIONED ABOVE TO REQUEST PRESCRIPTIONS.
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