Please do not delay getting health care. If you need urgent medical help and it is not an emergency, contact your GP or NHS111 online or telephone NHS111 first. During the COVID19 pandemic it’s important that A&E is only used by those with serious or life threatening problems. There are many ways to get the right care at the right time via www.nhs.uk, your pharmacist and your GP.
St Werburgh Medical Practice offers online, telephone and video consultations. If you are invited in for a face to face appointment, infection control measures are in place to keep patients and staff safe. Please do not attend the surgery unless you were advised by a GP or nurse and a face covering is mandatory when on our premises. Please call the surgery for any other query.
IMPORTANT INFORMATION FOR PATIENTS
IF YOU ARE UNWELL WITH FEVER OR FLU-LIKE SYMPTOMS, OR HAVE A QUERY RELATING TO COVID-19, PLEASE VISIT www.111.nhs.uk/covid-19 OR CALL 111. DO NOT ENTER THE SURGERY.
All of our appointments will take place over the telephone. If required, you will be given a follow up face to face appointment. Please make sure we have your correct telephone number on our system.
To make an appointment for urgent medical attention, please call the practice team on 01634 250523 who will book a telephone consultation, or advise next steps.
2. NON URGENT QUERIES
If your issue is non-urgent, please visit www.nhs.uk for health and wellbeing information, or complete an online consultation via eConsult on this website. If you do not have access to the internet, please call the number above.
If you require repeat medication, we encourage you to download the NHS app, or visit your preferred pharmacy, who can arrange to have your medication delivered directly to them.
To reduce the risk of infection to our patient and staff we are only allowing patient who were asked to come in by a GP or nurse. If you still need to speak to reception for any other matter please call the practice on the above number. Unfortunately we’re not able to open the door for any other queries.
Many Thanks for your Co-operation.