Your Personal Information
We take your privacy very seriously.
You can ask questions or complain about how we use your information
We collect, store and use information about you and your health so that we can give you the best possible care
We use other companies to help us deliver services – but we always make sure they protect your information
We use your information to check our services are safe and good quality
Sometimes we are required to share your information by law
We make sure staff are trained to protect your information
We share your information with other health and social care providers involved in your care, unless you ask us not to
We use technology to protect your information
We do not keep your information for longer than necessary
If you move away or register with another provider, we will send your records to them
You have rights when it comes to your information
How we use your information
We take privacy and security seriously. This Privacy Notice will provide you with what to expect when we collect personal information through the website. It applies to the following information:
- Visitors to our website.
- Job applicants through our job application page.
- General requests for information through our contact page.
When you provide your information via our website, we will hold it and store it in a digital/hardcopy format. We will use the data to provide you more information about the services you have registered with us (e.g. to process job applications) and for additional purposes such as, marketing, administration, development, and improvement to this website.
The information we collect
So that we can provide you with a range of services, we may collect personal information from this website e.g. from written responses sent to us and from other communications. We may for example, keep a record of your name, mailing address, email address, telephone number, personal preferences and any other information you provide to us or is collected by us. We may supplement the information that you provide to us with information that we receive or obtain from other sources.
Disclosures of your information
We may provide information about you (on the understanding that such information will be kept confidential) to employees and to organisations connected with the practice. We may disclose information about to third parties, where there may be a legal duty to do so or e.g. a legitimate interest.
Use of your information outside the European Economic Area
We may need to transfer your personal information to countries outside of the European Economic Area (EEA) which may not protect your personal information as extensively as the United Kingdom. If we so, then we will ensure that an agreement is in place with anyone to whom we your information to ensure that your data is treated securely.
We take security very seriously, and the technical and organisational controls that have been designed and implemented to protect personal information are tested regularly to ensure the right safety measures are in place to prohibit unauthorised access to data.
Links to other websites
We would like to note and raise the awareness that our site may link to other website. If you follow a link to any of these websites, then it must be noted that they will have their own privacy notice advising of how they process your data. We do not accept any responsibility or liability for the privacy and security of such third party websites.
Your rights to access personal information
You have the right to receive information about the personal data we hold about you by making a ‘subject access request’ under the Data Protection Act 1998 (to be superseded by the General Data Protection Regulation (GDPR)). If we hold information about you we will:
- Inform you why we are holding it
- Give you a description of the data
- Tell you who it could be disclosed to
- Provide you with a copy in an intelligible format
Under GDPR, the fee for accessing records has been lifted. DMC Healthcare however may apply a fee if the request is manifestly excessive.
Your Health and Social Care information
We will not collect information about your health through this website. We maintain privacy agreements with each of our contracts. The health professionals caring you will also keep records about your health and the care you receive under DMC Healthcare. This information is stored electronically and is not limited to the below, but will consist of the following:
- Your address
- Next of kin
- Contact number
- Test results
- Details of ongoing treatment.
Your records are used to ensure that staff have accurate and up to date information to help them decide the best possible care and treatment and that your care can also be transferred to another organisation e.g. via a referral.
Notification of changes
We will regularly review the Privacy Notice and it must be noted that this guidance will be updated to reflect the changes of GDPR. We will ensure that we publish the details of the changes as soon as we make any modifications.